Privacy Policy for Lyravonquethi

Protecting your information is our commitment

Introduction to Our Policy

Lyravonquethi is dedicated to safeguarding your privacy and managing personal information responsibly. Our practices adhere to the Protection of Personal Information Act (POPIA) and other South African regulations.

This policy explains how we collect, use, and protect your personal data when you interact with our automated trading recommendation services. Please review it carefully for important details.

How We Collect Information

We gather personal information directly from you when you register, or automatically through interactions with our website and platform.

Information You Provide Directly

  • • Contact information such as name, email, and phone number.
  • • Account details required for secure access and identification.
  • • Preferences and settings you choose for your trading recommendations.
  • • Feedback submitted via forms or surveys.
  • • Communications with support or compliance teams.

Information Collected Automatically

  • • Device type, browser, and operating system information.
  • • Date, time, and duration of site visits or platform sessions.
  • • Usage patterns, navigation paths, and interaction records.
  • • IP address and approximate location data.
  • • Cookies and similar technologies for analytics and preferences.

How We Use Your Data

Personal data is used to provide, support, and enhance our AI-driven trading recommendations and services.

  • • Authenticating your account and ensuring platform security.
  • • Customising recommendations based on your selections.
  • • Managing communications and updates.
  • • Processing technical issues and support queries.
  • • Complying with legal and regulatory obligations.
  • • Analysing website and usage statistics for improvements.
  • • Maintaining accurate records for audits and compliance.

Our Pledge: We strictly limit personal information access to authorised personnel, using your data only in line with this policy and applicable regulations.

When We Share or Disclose Data

We may share personal data only as necessary with trusted service providers or authorities, ensuring your information is handled securely and lawfully.

Use of Service Providers

Third-party partners may support technology, analytics, or maintenance. They follow strict confidentiality and data protection agreements.

Legal Compliance

We disclose data if required by law, court order, or regulatory authorities.

Anonymous Data and Statistics

Aggregate or de-identified data may be used for analytics or service enhancements.

Your Data Rights

South African law provides you with specific rights over your personal information, including access, correction, and limitation.

  • • You may request access to your personal data held by us.
  • • You can ask to correct inaccurate or incomplete information.
  • • You have the right to request erasure of your data.
  • • You may request your data in a portable format.
  • • You can object to certain types of data processing.
  • • You may request restriction of processing in specific circumstances.

To exercise your data rights or for queries, contact us using the details below. We aim to address all requests promptly, subject to verification.

Data Security Commitment

We apply technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Technical Safeguards

  • • Encryption of data during storage and transfer.
  • • Use of secure authentication protocols.
  • • Continuous monitoring for security threats.
  • • Regular updates and patching of systems.

Organisational Practices

  • • Access restrictions based on staff roles.
  • • Employee confidentiality agreements.
  • • Regular security awareness training.
  • • Clear incident response policies.

How Long We Keep Data

Personal data is retained only as needed to provide our services or meet legal requirements, then securely deleted.

  • • Stored while your account is active.
  • • Usage data supports ongoing service improvements.
  • • Records of communications are retained for reference.
  • • Billing records kept per legal and tax requirements.
  • • Preferences maintained to manage communication consents.

We periodically review retention practices for compliance and security.

International Data Transfers

Personal data may be processed internationally, but protection measures are always applied, consistent with South African law.

  • • Transfers rely on adequate protection standards.
  • • Partners must follow strict confidentiality rules.
  • • Contractual obligations ensure data protection.
  • • We monitor partner compliance regularly.

Cookies and Tracking Technologies

Cookies may enhance functionality, secure sessions, or analyse platform use. For details, see our cookie policy.

Cookie Types Used

  • • Required for authentication and secure access.
  • • Help measure and improve user experience.
  • • Store preferences and settings securely.
  • • Enable platform features for smooth operation.

You can manage cookie preferences in your browser or through our platform settings.

Policy Updates and Changes

We update this policy as needed to reflect changes in law or practices. Significant changes are communicated to users.

  • • Website banners for urgent updates.
  • • Direct email notifications when necessary.
  • • Clear markings on updated policy sections.
  • • User account notices in some cases.

We encourage checking this policy regularly for updates.

Contact for Privacy Queries

For more about your rights or our privacy practices, contact us at the details provided below.

Lyravonquethi

69 President Street, Johannesburg 2001 South Africa

Phone: +27(13)9613934

Email: content@lyravonquethi.com

Last updated December 28, 2025.

Effective from December 28, 2025.